Anytime the Standard Response Protocol (SRP) is activated at a school, the TVUSD Communications team will quickly send parents an alert via phone, text, and email messages, letting them know of the Lockout, Lockdown, Shelter in Place, or Evacuation.
This initial message will be short, providing only the basics of the situation, and will likely look like this:
(INSERT SCHOOL NAME): SECURE – Students brought indoors. Learning and other activities continue as normal. More info to come.
The TVUSD Communications team will provide additional updates about the situation, as needed, until it is resolved. They will then partner with the affected school to provide parents and guardians with final information about the incident.
These messages will be sent using the District’s emergency notification system. Phone calls will come from (951) 676-2661 and text messages will be sent from XXX. Please consider adding both numbers to your phone’s contacts as “TVUSD Emergency.”
What Should Parents/Guardians Do During an Emergency?
As you know, TVUSD’s number one priority during an emergency is keeping our students safe. For this reason, we ask for our family’s assistance in the following three ways:
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Stay Home
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Stay Informed
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Be Ready
Stay Home
We know the natural instinct as a parent or guardian during an emergency is to come to school to protect your child. By doing so, you may endanger yourself and your child. The most important contribution you can make is to stay home and await further instructions.
Stay Informed
TVUSD is committed to providing timely information. In some situations, accurate information may take some time to verify and share, so we ask for your patience.
During an emergency, TVUSD will provide information via the appropriate communication avenues, which may include:
Be Ready
Depending on the nature of the emergency, specific actions may be required of parents. For instance, during a reunification event, you may need to come to the school to pick up your child. Please follow the directions sent by the District or your child’s school.
Sign Up for Emergency Messaging or Change Preferences
You are always welcome to add new emergency contacts or change your messaging preferences:
- Parents: Log into the Infinite Campus Parent Portal and click on “Contact Preferences” in the left-hand column. If you see an incorrect phone number or email, please contact the registrar at your child’s school to request an update.