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Benefits-Related Company Contacts

American Fidelity (125 Plans & Voluntary Deductions)
Customer Service: (866) 523-1857
Email: angie.newman@americanfidelity.com
Angie Newman (866) 523-1857 x312
Fax #: (800) 543-3539
Website: http://americanfidelity.com/

Anthem Blue Cross PPO & Anchor Bronze
Member ID: See card
Customer Service: 800-825-5541
Website: https://www.anthem.com/health-insurance/home/overview


Anthem Blue Cross HMO
Member ID: See card
Customer Service: 800-227-3771
Website: https://www.anthem.com/health-insurance/home/overview

 

American Specialty Health (ASH) - chiro/acupuncture for Anthem Blue Cross PPO and HMO
800-972-4226
800-678-9133 or TTY 711 Mon-Fri 5am to 6pm PT
ASH will assist with network inquiries.If you have a claim issue with ASH you should start by calling your medical carrier. You must make sure you visit an ASH Network Provider.
Online network information for ASH:
 https://www13.anthem.com/cp/web/sisc/find-a-doctor - Click on "Chiropractic and acupuncture network for HMO members", then  in the "who specializes in" box select "Chiropractic" or "Acupuncture", then enter your location in the "located near" box, then click "search". Because providers enter and exit networks on a regular basis, always call a listed chiropractor/acupuncturist you are considering to verify they are still contracted with ASH.

Delta Dental- PPO
Member ID: Employee's SSN
Customer Service: 866-499-3001
Website: http://www.deltadentalins.com/

Kaiser
Member ID: See card
Customer Service: 800-464-4000
Website: https://healthy.kaiserpermanente.org/html/kaiser/index.shtml 

Click here for information to obtain chiropractic services

Navitus (PPO & HMO Prescriptions)
Member ID: See Medical Insurance Card
Customer Service: 866-333-2757
Website: https://www.navitus.com/ 


        Costco (mail order prescriptions)
        Customer Service: 800-607-6861
        Email: webpharmacy@costco.com

        Website:  http://www.costco.com/Pharmacy/home-delivery?storeId=10301&langId=-1&catalogId=10701

VSP - Vision Services Plan
Member ID: Employee's SSN
Customer Service: 800-877-7195
Website: https://vsp.com/

 

CalPERS – (888) 225-7377
CalSTRS – (800) 228-5453